Key Takeaways:

Understanding the process of conflict resolution through theoretical and practical learning.
Developing confidence in managing interpersonal and workplace conflicts.
Learning various conflict resolution styles and mediation techniques.

What will I learn in this training?

Learn, practice, and implement a structured process for resolving conflicts effectively.
Gain confidence in addressing and managing conflicts in professional environments.
Familiarize oneself with different conflict resolution styles and enhance skills in mediating conflicts between parties.

Who should attend?

The course is designed for professionals at all levels who are looking to enhance their conflict resolution skills and abilities.